Return Policy
PLANT GUARANTEE
Butterfly Garden’s plant guarantee covers all Zone-hardy (zones 2, 3, &4) trees, shrubs, vines, roses, and perennials for 1 year from original purchase date.
You must present the following items to ensure your plant product guarantee:
All other plant material (annuals, houseplants, tropical, pond plants, seasonal crops, etc) are guaranteed to be in good condition (i.e., pest and disease free) at the time of purchase.
RETURN POLICY
Proof of purchase in the form of a Butterfly Gardens itemized register receipt is required for all returns.
SAVE YOUR RECEIPT!
Butterfly Gardens recommends that all plant materials be installed in the ground as soon as possible after purchase.
Butterfly Garden’s plant guarantee covers all Zone-hardy (zones 2, 3, &4) trees, shrubs, vines, roses, and perennials for 1 year from original purchase date.
- Butterfly Gardens will replace the original plant ONE TIME ONLY if it fails to grow with in this time.
- Plant exchanges will be taken on a case-by-case basis, depending on plant variety and seasonal conditions.
- Plants must have been installed in the ground to be guaranteed.
You must present the following items to ensure your plant product guarantee:
- Itemized register receipt
- All tags and labels that were attached to the plant
- The dead plant material including roots.
All other plant material (annuals, houseplants, tropical, pond plants, seasonal crops, etc) are guaranteed to be in good condition (i.e., pest and disease free) at the time of purchase.
RETURN POLICY
Proof of purchase in the form of a Butterfly Gardens itemized register receipt is required for all returns.
SAVE YOUR RECEIPT!
- A credit card receipt, credit card statement, or canceled check is not considered valid proof of purchase.
- Sale prices are valid on the day of sale only.
- Items may be returned within 14 days, if in original conditions with proof of purchase.
- Sale items are final sale only and will not be returned.
Butterfly Gardens recommends that all plant materials be installed in the ground as soon as possible after purchase.
- Plants must be in original salable condition still in original container if accompanied by an itemized register receipt.
- Plants returned after 7 days will be subject to Butterfly Gardens assessment of condition, performance and circumstances prior to any exchange or return.